Tel. +34 94 425 40 25
info@metrobilbao.net
If you wish to inform us of an incident or suggest an improvement in the service provided by Metro Bilbao (in the provision of the service itself, in the facilities, etc.) please e-mail us at esan@metrobilbao.net
Any complaints concerned with payments, compensation or refunding of cash or credit card payments should be filed at a station or customer service office.
If you wish to contact us in search of information on our services, fares, permits for recording or any other matters, please e-mail us at info@metrobilbao.net
Metro Bilbao communicates that, in fulfillment with the established thing in the legislation in the matter of protection of personal character data (LOPD and RMS), not accept the curriculum vitae sent by electronic mail through this page Web.
Intercoms can be found at all stations next to the cancelling machines and also inside lifts. They are provided to offer travellers assistance in different situations:
In order to use them, press the button and when you receive an answer, you may ask for assistance.
